Learn Afrique (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, create an account, purchase a course, or use our learning services (together, the “Services”).

This policy is intended to align with Nigeria’s data protection framework, including the Nigeria Data Protection Act 2023 and oversight by the Nigeria Data Protection Commission (NDPC). (PLACNG)

1) Information We Collect

A. Information you provide to us

• Account details: name, email address, password (encrypted), profile details.

• Purchases: billing details (as applicable), purchase history, transaction references/receipts.

• Support requests: messages you send us, and any screenshots or files you share.

• Course activity (where applicable): quiz responses, assignment uploads, progress/completion records, certificates issued.

B. Information collected automatically

• Device and usage data: pages visited, clicks, time spent, referring pages, device/browser info, IP address, approximate location (city/country).

• Cookies and similar tools: to keep you signed in, remember preferences, and understand how the website is used.

If we use analytics tools like Google Analytics, they may process usage data and cookies to generate reports about website activity. (Google Help)

2) How We Use Your Information

We use your information to:

• Provide and operate the Services (create accounts, deliver course access, show progress, issue certificates).

• Process purchases and confirm payments for one-time course purchases.

• Communicate with you about your account, purchases, support requests, and important service notices.

• Improve our platform (fix bugs, optimize performance, improve course experience).

• Security and fraud prevention (detect abuse, account sharing, suspicious activity).

• Marketing (optional): send updates about courses or resources—only where you have consented or where permitted. You can opt out anytime.

3) Legal Basis for Processing

Where applicable, we process personal data on one or more of these bases:

• Contract: to deliver the course/service you purchased.

• Consent: for marketing emails and certain cookie/analytics choices.

• Legitimate interests: to improve our Services, secure our platform, and prevent fraud.

• Legal obligation: where we must comply with applicable laws and regulatory requirements.

Nigeria’s data protection framework requires lawful processing and clear privacy disclosures. (nitda.gov.ng)

4) Cookies and Analytics

We may use cookies and similar technologies for:

• Essential site functions (login/session, security)

• Performance and analytics (understanding usage)

• Preferences (remembering settings)

You can control cookies through your browser settings. If you disable cookies, some features may not work as intended.

If Google Analytics is enabled, it operates under Google’s terms and settings you configure. (Google Help)

5) How We Share Your Information

We do not sell your personal data.

We may share information with:

• Service providers (processors) that help us run the Services (e.g., website hosting, email delivery, analytics, customer support tools). They only process data for us under instructions and appropriate safeguards.

• Payment processors to complete transactions (we do not store full card details).

• Legal/regulatory authorities where required by law, or to protect rights, safety, and security.

6) International Transfers

Your data may be processed in countries outside Nigeria depending on our service providers (e.g., hosting, analytics, email tools). Where transfers occur, we take steps to use appropriate safeguards and contracts to protect your data.

7) Data Retention

We keep personal data only as long as necessary for:

• providing course access and support,

• maintaining records of purchases,

• meeting legal/accounting requirements,

• resolving disputes, and

• ensuring platform security.

When data is no longer needed, we delete or anonymize it where reasonable.

8) Data Security

We use reasonable administrative, technical, and organizational measures to protect your information (e.g., access controls, encryption where applicable, secure hosting practices). No system is 100% secure, but we work to prevent unauthorized access, misuse, or loss.

In the event of a personal data breach, we will take appropriate steps, including notifications where required. Nigeria’s Data Protection Act includes breach notification duties to the Commission and, in certain cases, affected individuals. (cert.gov.ng)

9) Your Rights and Choices

Subject to applicable law, you may have rights to:

• Access your personal data,

• Correct inaccurate data,

• Delete personal data (in certain circumstances),

• Object to processing or request restriction (where applicable),

• Data portability (where applicable),

• Withdraw consent (for marketing/certain cookies),

• Lodge a complaint with the Nigeria Data Protection Commission (NDPC). (PLACNG)

How to exercise your rights

Email us at support@learnafrique.com with:

• the email linked to your account, and

• a clear description of your request.

We may need to verify your identity before fulfilling certain requests.

10) Marketing Communications

If you receive marketing emails from us, you can opt out at any time using the unsubscribe link in the email or by contacting support@learnafrique.com. Service emails (like purchase confirmations and support responses) may still be sent when necessary.

11) Children’s Privacy

Our Services are not intended for children under 13. If you believe a child has provided personal information, contact support@learnafrique.com and we will take appropriate steps.

12) Third-Party Links

Our website may contain links to third-party sites (e.g., tools we teach). We are not responsible for the privacy practices of those third parties. Please review their policies directly.

13) Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the Effective date at the top when changes are made. Continued use of the Services after updates means you accept the updated policy.

14) Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

Learn Afrique
Email: support@learnafrique.com